Privacy Policy

Last updated: August 2025

PrivatePay.app is owned and operated by Private Members Alliance Pty Ltd, a company registered in Victoria, Australia ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and other relevant legislation.

1. What Information We Collect

- Identity information (e.g., name, date of birth, government-issued ID)
- Contact details (e.g., email address, phone number, postal address)
- Financial and transactional data
- Usage data (e.g., browser type, operating system, usage statistics)
- IP address and location information
- Information related to your use of crypto or fiat features

2. How We Collect Information

We collect personal information through:
- Account creation and onboarding (including KYC/AML checks)
- Communications with us (email, chat, support)
- Use of our services and platform
- Third-party integrations and banking partners

3. How We Use Your Information

We use your information to:
- Provide and improve our services
- Verify your identity and comply with legal obligations
- Process transactions and manage accounts
- Detect and prevent fraud or illegal activity
- Communicate with you about your account or updates
- Offer tailored features, services, and rewards

4. Disclosure of Your Information

We may disclose your information to:
- Our banking, KYC, and platform partners
- Regulatory or law enforcement bodies when required
- Service providers who assist in our operations
- Entities involved in a merger, acquisition, or corporate restructuring

5. Data Storage and Security

Your information is stored securely using encryption and industry-standard practices. We retain data only as long as necessary to fulfill legal or operational requirements.

6. International Data Transfers

Some of our partners may be located overseas. Where this is the case, we ensure that appropriate safeguards are in place to protect your information.

7. Your Rights

You have the right to:
- Access and correct your personal information
- Request deletion or restriction of your data (where permissible)
- Withdraw consent to certain data processing activities

8. Cookies and Website Data

We use cookies and similar technologies to enhance your experience on our website. You may control cookie settings through your browser.

9. Third-Party Services

Our platform may contain links or integrations with third-party services. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it regularly.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Private Members Alliance Pty Ltd
Victoria, Australia
Email: [email protected]